Last updated: 10 November 2026
Introduction
Welcome to Radiant Loops! I’m a sole trader based in Melbourne, Australia, creating handmade beaded bags, keychains, ornaments, and accessories. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website, place an order, or contact me.
Your privacy is important to me. I am committed to keeping your data safe and complying with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
What Information I Collect
I only collect what is necessary:
Personal details: name, delivery address, email address, phone number — to process and deliver your order
Order details: items purchased, special requests, and communication history
Payment information: I do not store your credit card or bank details. Payments are processed securely through trusted third-party providers
Messages: emails or messages you send me — kept to respond to your enquiries
How I Use Your Information
Your information is used only to:
✅ Process and deliver your order
✅ Send order confirmations and delivery updates
✅ Respond to your questions and provide customer support
✅ With your permission — occasionally share news about new items or upcoming market dates (you can unsubscribe at any time)
I will NEVER:
❌ Sell, rent, or share your personal information with third parties for marketing purposes
❌ Send you unsolicited spam messages
❌ Keep your data longer than legally required
Data Storage & Security
* Your information is kept secure and accessed only by me
* Data is retained for as long as needed to fulfil your order and for Australian legal record-keeping requirements (5 years)
* After this period, your personal information is securely deleted, unless you have agreed to receive updates from me
Your Rights
You have the right under Australian law to:
* Access a copy of the personal information I hold about you
* Request correction of any information that is inaccurate
* Request deletion of your personal information, subject to legal record-keeping requirements
* Withdraw consent to marketing communications at any time
Simply contact me at [your email address] and I’ll assist you promptly.
Third-Party Services
My website and business may use trusted third-party services for hosting, payments, and email communication. These providers are also bound by privacy obligations.
Updates to This Policy
I may update this policy occasionally. Any changes will be posted here with an updated date.
Contact Me
📧 Email: ankita@radiantloops.au
📍 Melbourne, Victoria, Australia